Customer Login

Log in to view your recent order(s)

Forgotten your password?

Secure Shopping

Credit and Debit Cards Accepted

Our Terms and Conditions

A. Company Details

  1. Bedford School Shop is run on behalf of Bedford School by No Limitz.
  2. Our registered company address is No Limitz, 42 Harpur Street, Bedford, MK40 2QT, England.
  3. Our VAT registration number is 755 336 224

B. Definitions

  1. "We", "us", "our", "company" and similar terms refer to No Limitz.
  2. "You", "your", "customer" and similar terms refer to the customer who is purchasing Goods from No Limitz.
  3. "Goods" and "items" refers to any products currently or previously offered for sale on the Bedford School Shop website.
  4. "Order", "ordered" and similar terms refer to the process by the customer of selecting goods and making the necessary payment to No Limitz.
  5. "Website" refers to the www.bedfordschoolshop.co.uk

C. Product Photos and Colour Swatches

  1. Because colour representation in photography, printing, scanning and computer monitors can vary, the colours found in this website should be used for guidance only.
  2. Some product styles may have been changed slightly since the photos were taken, or may vary between different colours/finishes of the product. The photos should therefore be used as a general indication of the style and fit only.
  3. If you wish to clarify any product details before ordering please contact us.

D. Prices

  1. All prices on this website are quoted in UK Pounds. Prices include VAT where applicable.
  2. The prices and promotions offered on the website may differ from those prices and promotions offered at the same time in our stores.
  3. We are under no obligation to honour any in-store price or promotion in the event that they differ from those on the website. Similarly, our stores are under no obligation to honour any website price or promotion.
  4. Prices that are reduced for sales and promotions are only valid for the period specified in the promotion. If no period is specified we may alter or end the promotion and price reductions at any time.
  5. All "was" prices have been charged for a continuous period of 28 days in the last six months either on one of our websites or in one of our stores. "Was up to" prices refer to the highest priced size and colour combination. "From" refers to the lowest priced size and colour combination.
  6. We reserve the right to adjust prices, offers, products and product specifications on the website at any time before (but not after) we accept your order.

E. Credit and Debit Cards

  1. All credit and debit card payments are taken at the time you place your order
  2. If either you or we cancel part or all of the order the relevant amount will be refunded onto your card. Refunds will be processed within 28 days.
  3. We accept Visa, MasterCard, Maestro, Visa Debit, Visa Electron, Delta and Solo.
  4. All online credit and debit card payments are processed by HSBC online card processing gateway.
  5. All telephone credit and debit card payments are processed manually in our offices through our card processing terminal.
  6. The transaction will appear as a payment to "No Limitz" on your card statement.

F. Postage and Packing

  1. Postage and Packing is only available on Old Boys memorabilia and will be quoted individually. Please contact us for a quote.
  2. Except where other arrangements have been made, all items ordered through our online store are to be collected in person, or by the boy you have at the school.

G. Out of Stock Items

  1. We carry large stocks of the items on this website. However due to the wide range of size and colour combinations some items may be temporarily out of stock.
  2. In the unlikely event of any item being out of stock and not expected within three weeks, you will be notified by one of our customer service representatives, and given the option either to continue with the rest of your order, substitute the unavailable items with similar alternatives, or to cancel.
  3. We will be happy to discuss your options when we contact you.

H. Receipts

  1. You will receive an electronic receipt by email, which includes your order number. In case of any queries, you will need to quote your order number and name to one of our customer service representatives.
  2. If you pay online by credit or debit card you will receive a payment confirmation on screen from our payment gateway, HSBC, which you should print off for your records.
  3. You will also receive a till receipt upon collection of your goods from the shop.

I. Tracking Your Order

  1. After creating an account on our website you will be able to view a list of all your orders and track their status online. Simply log in then click 'VIEW ORDER/S'.

J. Returns & Exchanges

  1. If you wish to exchange your purchase for a different size, colour or style, please return it within 28 days with a copy of your receipt. Please note the items being returned must be in the same condition as they were when sold with all packaging and labels attached.
  2. If you change your mind within 28 days, you may return your purchase with a copy of your receipt and we will issue a credit note. Please note the items being returned must be in the same condition as they were when sold with all packaging and labels attached.

K. Cancellations and Alterations

  1. If you wish to cancel or change your order, please call us on 01234 362266 or email us at shop@bedfordschool.org.uk
  2. We advise you to email us immediately, or call us between 09:30 and 10:30, to stand the best chance of catching us before your order is processed. If you email us, please include a daytime telephone number.
  3. Please have your order number available when you call, or include it in your email.

L. Errors

  1. We take great care to ensure the information and prices on this website are accurate and current. However, no matter how carefully we check it, errors do occasionally slip through. Any errors discovered will be corrected as soon as we become aware of them.
  2. If you notice any errors or inconsistencies please let us know.
  3. In the unlikely event that a website error affects your order, we will contact you before we process your order to discuss the matter. If you discover any errors after we have processed your order, you are of course welcome to cancel your order and return the goods.

M. Privacy Policy

  1. We will not make unsolicited contact with you via email, nor will we sell, rent or exchange customer information with anyone else for marketing purposes. We share relevant information only with those parties entrusted with the processing of your account and the fulfilment of your order. We have established procedures to protect your privacy - and we uphold them vigorously.
  2. Credit and debit card transactions are subject to routine searches from time to time. We undertake these searches in association with licensed credit agencies to detect and prevent fraud.
  3. We only obtain information from you when you enter it on the ordering page, and we only request the information that is required to efficiently process your order. The entries marked with a * are required to allow us to process your order, other items are optional but are useful in the event that we need to contact you about your order.
  4. The only other item of information that is collected automatically is the IP address used for your current Internet connection session (this is for security and fraud prevention purposes only).
  5. When you complete your order you can choose to receive our occasional email newsletters. This is an opt-in email list, meaning that you must tick the box to join the list (the default is unticked). You can remove yourself from this list at any time by contacting us.

N. Cookies

  1. No Limitz uses cookies for two purposes: i. When you add an item to the basket we set a cookie so that as you continue to view other pages on the website we can keep track of your basket. This cookie just stores a unique basket reference number. It does not store any personal information and does not even store what is in your basket. It will expire when you complete checkout or after three hours if you leave without going through checkout. If you choose to block these cookies the website may not work correctly for you (you may find items do not remain in your basket as you browse the website). ii. Via a third party service, Google Analytics, we use cookies to record information such as how long users remain on the website and which pages they visit. This helps us improve our website for the benefit of all our visitors and customers. The information from this service is only made available in a combined form with that of all other users to give general statistical information. We cannot tell what pages specific people viewed. If you choose block these cookies the website will continue to work as normal for you, although page loading may be slightly slower.
  2. None of these cookies store any personal data about you, nor can they be used to identify you in any way. Our cookies can only be accessed by our website, and we cannot access cookies from any other websites, so we can only actually get back information we have previously sent.
  3. By using the website without blocking cookies you accept that cookies will be used and stored on your computer as detailed above.
  4. If you wish to block some or all of these cookies please refer to the help system in your web browser. With the range of different browsers available (Internet Explorer, Firefox, Chrome, Opera, Safari etc) together with different version numbers and operating systems we cannot give specific instructions here. However in most cases you should check the settings in Options – Privacy or similar.
  5. If you choose to block our cookies or all cookies and are then unable to order online, you are welcome to order by telephone instead.

O. Ordering Online and Security

  1. Shopping at the Bedford School Shop web site is safe. We use industry-standard Secure Sockets Layer (SSL) technology to encrypt all your personal information at the Checkout process. All credit and debit card payments are processed by a leading online card processing gateway, HSBC, who are approved by all leading card issuers and are compliant with the latest PCI-DSS card processing regulations.
  2. We do not store or process any credit or debit card details through any of our computer systems or internet servers. For online payments the card details are processed and held by HSBC and are not available to us. For telephone orders we process the payment directly through our terminal.
  3. All order paperwork is securely destroyed one month after completion of your order.
  4. If you have any questions or concerns about the security or any other aspect of our website and systems please email us and we will refer your question or concern to our webmaster

P. Legal

  1. The content of this website will be updated from time to time and changes will be made to the range of products available for purchase. Please note that your purchase of any product will be subject to availability of stock.
  2. The laws of England and Wales will govern your use of this website.
  3. If any provision of this document is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of this document and the remainder of the provision in question shall not be affected thereby.
  4. In all cases our maximum liability to you is the full purchase price you paid for the goods.
  5. Nothing in this document affects your statuary rights as a consumer.
Share |